Frequently Asked Questions
Currently, we do not offer financing options. However, we provide transparent pricing and multiple payment methods for your convenience.
You can easily check if we cover your area by using our postcode checker on our website. Simply enter your postcode, and it will indicate whether we provide services in your location.
We have fixed prices for boiler services and gas safety certificates. For our repair services, we charge £70, which covers the first hour of work. If we can diagnose and fix the issue within this hour, there will be no additional charge. However, if new parts or additional labour are required, we will provide you with a quote before commencing the work. Prices for all other services, such as installations, are subject to individual circumstances.
Yes, all our engineers are fully gas registered, ensuring that they are qualified and licensed to carry out gas-related work safely and to a high standard.
Yes, we have full public liability insurance. This insurance coverage provides peace of mind for both our customers and our team.
Our scheduling and availability are subject to our working hours. While we do not offer a 24-hour emergency service, we can attend to emergencies during our regular working hours. Please check our website or contact us for our current availability.
The warranty for boiler installations depends on the manufacturer’s terms and conditions. We will always discuss the warranty details with you before proceeding with the installation to ensure you have a clear understanding of the coverage.
You can contact us easily by phone or through the contact form on our website. Our team is responsive and will assist you with scheduling and inquiries promptly.
While we provide instant quotes for certain services, complex projects may require an on-site assessment. You can call us on 0141 611 0367